Frequently Asked Questions

  • Delivery time will depend on the city and state you are in. There are regions where deliveries take longer and others where deliveries are faster. When it comes to chemical, there is a greater limitation per available carrier. When they are parts and/or equipment, there is a wider range of carriers that can transport the products. Below is an average of days to deliver the goods:

    • Southern region: 2 to 5 days;

    • Southeast Region: upon request;

    • Midwest Region: upon request;

    • Northeast region: upon request;

    • North Region: upon request.

  • Just choose the product you want to buy, make your registration quickly and we will contact you to meet your needs. We will solve your technical doubt (if any) and send you a commercial proposal by email or WhatsApp. After this step, you can choose your product, payment method and shipping type (if there is more than one shipping method) and we will promptly forward the goods to your address.

  • All products sold by HIGEX are manufactured in-house, except for Food Grade Grease and Lubricants, where HIGEX is the exclusive distributor throughout the national territory of the American JAX brand. This brand has the highest quality and yield, as well as the products we manufacture.

  • You can pay in different ways, whichever suits you best. Payments can be made via bank transfer, PIX and bank transfer.

  • Unfortunately, our product is intended for the end consumer.

    Grateful.

  • Yes, contact us for more information.

    Yours sincerely.

    HIGEX team.

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